Address Guard helps the fastest-growing BigCommerce brands by automating address verification ensuring all orders are delivered correctly.
Address Verification for BigCommerce
Address Guard is an official BigCommerce partner offering brands of all sizes an easy-to-use solution for shipping address validation, ensuring customer satisfaction with accurate location data.
Incorrect shipments not only cause a business time and money with costly redelivery fees, but it can also cause upset customers who are now stuck with long waiting times for their order. With Address Guard, BigCommerce brands can deploy a solution that addresses these concerns in less than 1 minute – no coding required.
Be sure to utilize our ROI calculator to get a complete understanding of how much you can save by utilizing Address Guard as your address validation app on BigCommerce.
How does address validation work?
When a customer places an order, Address Guard is able to identify each address component and then check if indeed this shipping address is valid. Our location engine in coordination with data partners such as: UPS, FedEx, USPS, and dozens of international postal regulatory agencies allow us to pin-point deliverability issues with high accuracy.
When an shipping address is reviewed we check for common issues such as:
- Missing Apt # or Suite #
- Missing Street Names
- Missing House Numbers
- Incorrect Zip Codes
By knowing what the intended correct address is, compared to the entered address, we can make accurate suggestions which ultimately drive successful delivery rates.
Since each country has their own set of requirements for shipping address formatting it’s exceedingly important to work with a partner that supports a BigCommerce brand with global ambitions. This is why Address Guard supports 240+ countries and territories – ensuring seamless BigCommerce address validation.
Where does the address validation popup display?
Address Guard for BigCommere displays after an order has been completed, within the order confirmation (thank you) page.
The “After Checkout” option, allows a brand to prompt the customer as soon as they complete their order. This method has zero effect on conversion rate which translates to higher revenue overtime. When the customer lands on your order confirmation page, their attention is focused on your address popup – which can be fully customized to match your store’s branding.
Does BigCommerce have address verification?
The BigCommerce checkout features an Address auto-complete feature which provides similar address suggestions based on what the user is entering. While this seems great at first glance, the problem is that auto-complete is not actually validating the accuracy of the address – nor does it check if an address type goes against your shipping guidelines.
As an example, within BigCommerce checkout we have attempted to enter in a shipment address which doesn’t exist. This doesn’t stop BigCommerce from suggesting this as an address that the customer can then click and place their order.
When a brand goes to ship out to this location, they’ll incur expensive charges related to the returned shipment. This situation could be as simple as a mistyped shipping address, which without a proper BigCommerce address verification solution in place – will keep reoccurring.
Address Guard is the perfect solution for stores using auto-complete because it’s able to completely verify the address at point of entry and ensure prior to any shipments going out that the address is real and accurate.
How to prevent shipping errors to PO Boxes and other types of addresses?
Beyond the core address verification service, Address Guard offers 12+ common shipping guidelines called “Address Rules”, which allow a BigCommerce brand to control which shipping addresses are allowed and which ones are not.
For example, a common address rule is to prevent shipments to PO Boxes. By enabling this rule, BigCommerce brands can prompt the customer with a messaging asking them to enter in a new address. A common scenario for this rule is a brand who ships via UPS and wants to prevent expensive return fees due to these failed deliveries.
Other examples could be to prevent shipments to non-contiguous US states or to military addresses. By enabling each rule, a BigCommerce brand can have significant cost savings while also working to boost customer satisfaction.
In essence, these shipping guidelines give a brand complete coverage on their policies in addition to standard BigCommerce address verification. When utilized together, inaccurate addresses will be a thing of the past – while automating shipment efficiency and driving higher profitability.
Not all Address Validation apps are created equal
Address Guard is plug-and-play with BigCommerce, which means you can install Address Guard onto your BigCommerce store simply with one click, and start automatically validating shipping address data in less than 1 minute.
Today, Address Guard handles address problems across 240+ countries, backed by a US team at an affordable price point – making it accessible for all BigCommerce brands to utilize address verification for their order workflow.
Ready to get started? Check out our BigCommerce App today and begin to prevent failed deliveries while boosting cost savings – with Address Guard.